Purchase Policy
At 2wears, we take pride in selling second hand clothing so you can love it again. We have an overwhelmingly large inventory and aim to accurately describe every item in our store. Since we specialize in one-of-a-kind pre-loved merchandise, many items in our inventory will have wear and flaws from previous wear and age (some vintage items have wear from age). We do our best to note all flaws, give measurements and give detailed photos. 2wears in not responsible for any allergic reactions caused by wool, fur, perfumes, or any lingering allergens on products.
Do we take returns?
Yes. Each of our items is a one of a kind piece and we take special care to list any faults to the garments as well as measurements. We do our best to determine size and fit, but it may vary with each brand. Please thoroughly view the images and read the item details that note any pre-existing damages and measurements before making your purchase. All items are SOLD AS IS. It is our promise to you, if we have listed an item incorrectly or there's a problem with your order, we will make it right. Contact us explaining the situation and we will get back to you as soon as possible. To qualify for a refund, all items returned need to be in the same condition in which you received them. New with tags items must be returned with original tags still attached. No returns will be processed until the item is returned to us. After we have received your item, please give us 5-7 business days to process the return. If you received your parcel with damage from the post office, please contact us to rectify the situation.
Authenticity of items
Our marketplace experts analyze and inspect all items listed on our website. Items are considered authentic based on our extensive research and knowledge of brands. We include detailed photos and descriptions in our listings to allow you to view the item and make a decision not only based on our knowledge but also on yours, so you can have peace of mind about your purchase. 2wears stands behind its product and has zero-tolerance regarding intentionally posting any fake or bootleg items. Our goal is to earn your trust and your business.